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Looking to take your career to the next level and learn from other intelligent people? Simply scroll through our latest vacancies, upload your CV and we will be in touch within 24 hours to discuss your career goals and how we can help you.

Latest job opportunities

Deskside Engineer

Job Reference: 104

Date: 4th April 2018

Position Type: Permanent

Location: Bristol

Salary: Budget up to £25,000

Job description: A fantastic opportunity has arisen for a deskside support engineer to join a well-regarded company based in Bristol.


The Deskside Support Engineer is required to provide software support and hardware support, both remotely and at the desk-side on IT products within the required Service Level Agreement (SLA).


Knowledge, Skills, Experience


  • Strong product related technical background

  • Excellent Knowledge of Windows 7, Office 2010 and above

  • SCCM knowledge

  • Manual installations, handovers and user end-training

  • Must be willing to undergo and be eligible for SC Clearance

  • A good understanding of VoIP [Voice over IP] telephony concepts

  • VPN/Wireless knowledge

  • A good understanding of Microsoft Active Directory technologies

  • A good understanding of Microsoft Exchange messaging products in an AD environment

  • To work as a member of the team to provide the most effective method of service delivery

  • To cover any IT related tasks when required within the scope of the contract

  • VIP/Exec support

  • Knowledge of basic printer maintenance

  • Ability to drive - Driving License

  • Proven product related technical skills

  • Solid understanding of other technical areas


Please apply now for more details!

Service Desk Analyst

Job Reference: 103

Date: 2nd April 2018

Position Type: Permanent

Location: Birstall / Batley (WF17)

Salary: £18,000 - £18,000 per annum + Benefits + Training

Job description: A Fantastic opportunity has arisen for x5 Service Desk Analysts to join a reputable organisation based in Leeds.

Working hours - 7am -7pm

The key role of a Service Desk Analyst is to provide first line support and offer problem resolution to external customers, assisting them with hardware and software problems via the phone and email.

Skills/experience required for a Service Desk Analyst;

  • A good technical knowledge of Windows 7, 8 & 10.

  • Windows Server and MS Exchange Administration/support including Active Directory 

  • Microsoft Office 

  • Remote Control Software i.e. VNC, Dameware, Bomgar

  • Excellent telephone manner 

  • Ability to effectively communicate with both customers and colleagues

Responsibilities for a First line support analyst;

  • Logging and categorising calls on the call logging system with high standards of detail 

  • Proactive in providing feedback to the user regarding an issue until a resolution can be found 

  • Liaising with intermediate support teams within the department and also third party companies

  • Record clearly and concisely the fault and resolution at a detailed level and in line with any timescales set out in the Service Level Agreement 

  • To manage the support provision from any third party supplier's

  • To provide trend analysis from Service Desk software including assisting with of daily/weekly reports 

  • To provide customers with regular updates and agree call resolution before closure 

  • Making sure that a suitable level of first time fixes is achieved without escalating the problem 

  • Housekeeping tasks, monitoring, checking and dispensing fixes for known issues as small as they be 

  • Escalate unresolved incidents to second line support teams

Desirable Knowledge and experience for a service desk analyst but is not essential;

  • Experience with ITSM tools such as HP Service Centre and Service Now 

  • Any experience of Citrix, backup solutions and cloud computing environments would be beneficial 

  • ITIL Foundation certification

So, if you are looking for a new challenge and the opportunity to learn and share knowledge with others, then please apply now!

Senior Desktop Specialist

Job Reference: 102

Date: 2nd April 2018

Position Type: Permanent

Location: London / South East

Salary: £60,000 - £70,000 per annum + Benefits

Job description: An amazing opportunity has arisen for a Windows Desktop technical specialist to join a well-known organisation in the Finance industry, based in London.

My client is seeking an experienced Desktop Specialist with a minimum of 8 years’ software experience dealing with critical business systems.

Budget - £70,000

If you are someone that has an in-depth knowledge of Windows Desktop builds and design, configuration and integration then this could be the perfect opportunity for you.

Essential requirements for a Windows Desktop Specialist;

  • Experience working in finance industry, investment banking

  • 5 years software experience dealing with critical business systems 

  • Deskside support technical experience operating within a complex environment with demonstrable experience in providing third level technical support within a team

  • Deep technical understanding of Windows desktop x64operating systems

  • A good understanding of how a modern browser works from a desktop and network perspective

  • Knowledge of software packaging tools (e.g. InstallShield,App-V, Wise)

  • Knowledge of third party tools used to manage and support largeenvironments (Appsense, Splunk)

  • Experience in engineering large scale deployments and migrations of Office 2010 and 2013

  • Broad Knowledge of undertaking projects in Finance Industry

  • Experience of configuring and supporting Microsoft Outlook in an Exchange environment

  • Knowledge of a Windows network infrastructure including ActiveDirectory, SCCM, GPO

  • Strong troubleshooting mindset and understanding parsing eventlogs, sysinternals tools and memory dumps

  • Experience of large scale desktop deployment tools and techniques in a large distributed organization

  • Scripting ability desirable (e.g. Powershell, WMI, VBscript)

  • An excellent understanding of ITIL Service Support and Deliverydisciplines and methodologies

  • Experience using a help desk call management system         

  • Excellent communication, interpersonal and customer care skills

  • Strong Technical grasp of strategic platforms such as Microsoft, Networks and Security, WAN, LAN, Exchange 2010. MCSE qualification is desirable.

For more information, please apply now for a confidential chat!

IT Sales Consultant / Business Development Executive

Job Reference: 101

Date: 1st April 2018

Position Type: Permanent

Location: Northampton or work from home

Salary: £42,000 - £45,000 + Commission

Job description: Are you a sales consultant or a business development executive with IT industry experience, looking to work from home 3-4 days per week?

We are currently working exclusively with a well-established IT company whose staff retention is second to none.

They are now on the lookout for an experienced sales executive with at least 5 years’ experience.

To be considered you MUST have the following skills/experience;

  • 5+ years IT Sales experience

  • Outstanding communication and organisational skills

  • The confidence to deliver face to face presentations to people at all levels

  • Knowledge of IT systems and ideally ITIL qualified although not essential

  • Willing to travel

  • Motivated

  • Happy to work alone as well as in a team

  • Excellent planning & negotiation skills


To find out more about this one-off opportunity where you will have the freedom to work from home whilst still earning some serious money...please apply now!

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