Search

1st Line support engineer


Job reference - SIE

Location - Reading, Berkshire

Job Type - Permanent

Salary - up to £22,000

Date posted - 05/08/2019


A fantastic new opportunity has arisen for a 1st Line support engineer to join a well-established organisation, based in Reading.

My client is looking for someone who is enthusiastic and used to working in a fast-paced environment.


Key skills required for a 1st Line support engineer;

  • Microsoft office applications

  • Networking protocols, desktop application support

  • Office 365 services

  • Router configuration

Full training is on offer, but an entry level IT certification such as CompTIA A+ or Microsoft certification would be useful but is not essential for this role.


As a 1st Line support engineer your responsibilities will include but is not limited to;

  • Troubleshooting problems

  • Finding solutions to existing problems

  • Installing and configuring new equipment and upgrades

  • Suggesting ways to create a better outcome for clients.

  • As a member of a premium support team you will play a key role in getting to grips with user issues.

  • You will also play a key role in getting to grips with user issues ranging from trivial to more complex; investigate the root of the problem and act to resolve technical faults and provide users with general guidance and assistance. 


If you are beginning your career in IT this is a fantastic opportunity to develop your skills providing you already have a good basic knowledge of IT. If you are looking for your next move, you will have the opportunity to improve and enhance your experiences and work in a client facing role to develop your communication and problem-solving skills.


So if you are a Junior IT support engineer/1st Line support analyst and are looking to expand your technical knowledge whilst learning and sharing knowledge with senior engineers, then please apply now for more information.

26 views

Recent Posts

See All

Sales Executive

Job reference - 276 Location - Andover, Hampshire, or Poole, Dorset Working Hours – Monday – Friday (09:00 -17:30) Salary - £25,000 - £30,000 (depending on experience) Job type - 3 months fixed term c

Technical Sales Representative

Job reference - 275 Location - Bath, Somerset Job type - Permanent Salary - £27,000 - £30,000 + commission + company car A fantastic opportunity has arisen for a Technical Sales Engineer to join a wel

Technical Sales Engineer

Job reference - 275 Location - Bristol Salary - £27,000 - £30,000 + commission + company car Job type - permanent A fantastic opportunity has arisen for a Technical Sales Engineer to join a well-estab

About

IT/Sales/Marketing recruitment specialist based in Hampshire

Pages

7 Thoroton Close, Picket Piece, Andover, Hampshire SP11 6SJ.
England Registered Number 11179519

Contact Us

  • White Facebook Icon
  • White Twitter Icon
  • White LinkedIn Icon

@judgerecruitment