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2nd Line support engineer


Job reference - 247

Location - Egham, Surrey

Salary - £32,000 - £36,000

Job type - Permanent

Date posted - 24/01/2020

2nd Line support engineer 

An AMAZING opportunity has become available for a bright 2nd line engineer to join a dynamic and vibrant team based in Egham, Surrey.


Due to growth and progression, a well-established Managed Service Provider (MSP) is now on the lookout for two engineers to join their business.


As a 2nd Line support engineer you will have most of the following skills/experience;

  • Experience troubleshooting Windows Server 2008/2012/2016 

  • Troubleshooting Microsoft Exchange 2010/2013/2016 

  • An understanding of troubleshooting Windows 7, 8 and 10 

  • Knowledge of HP and Dell Servers 

  • Good knowledge and experience dealing with Office365 

  • Good working knowledge and understanding of TCP/IP

  • Must hold a Full UK Driving Licence 

  • Experience working for a Managed Service Provide or similar would be a huge advantage but this is not essential.


Key Responsibilities for a 2nd Line support engineer will include but is not limited to;

  • Troubleshooting desktops, laptops, hardware, and software 

  • Troubleshooting Windows 2008/2012/2016 Servers

  • Troubleshooting MS Exchange 2010/2013/2016 

  • Updating and writing user and system documentation 

  • Network and Server administration 


If you want to be part of a collaborative team that are going from strength to strength, then don't wait and apply now for more information!

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