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2nd Line support engineer


Job reference - 248

Location - Bristol

Salary - £28,000

Job type - Permanent

Date posted - 28/01/2020


2nd Line Support Engineer/IT Support

A fantastic opportunity has arisen for an enthusiastic 2nd line support engineer to join a niche Managed Service Provider, based in central Bristol. 


**This position is also open to 1st Line support engineers that are ready to move into a 2nd Line role.**


Salary - £28,000


As a 2nd Line/Technical support engineer you will have the following skills/experience to be considered.

·At least 2 years' experience in an IT support/1st Line support position

·Active Directory

·Group Polices

·Windows Operating systems (preferably Windows 10)

·Any knowledge and experience of Windows Servers 2008/2012/2016 would be highly desirable

·Any basic networking skills would be preferable but again this is advantageous and not essential.

·Veeam – preferable

·VMware or Hyper-V – preferable

·If you have worked in an MSP environment, this would be a huge advantage, but it is not a requirement as my client is more interested in someone with the right attitude with eagerness to learn.


In return, you will join a fun, dynamic team who work collaboratively and support each other. They want to work with outgoing people so it is essential that you can demonstrate confidence and a friendly approach. The position is also varied which means you will gain exposure to different technologies and deal with a wide range of IT issues.


This is an amazing opportunity for a 2nd Line engineer or an experienced First Line support engineer looking to learn from more experienced engineers and who have the passion to progress their career in the IT industry.

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