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2nd Line Support Engineer

Updated: Apr 5, 2022


Job reference - 385

Location - Bristol

Salary - £29,000

Job type - Permanent

Working Hours - Mon - Fri


2nd Line Support Engineer/IT Support

A fantastic opportunity has arisen for an enthusiastic 2nd line support engineer to join a niche Managed Service Provider, based in central Bristol.


As a 2nd Line/Technical support engineer you will have the following skills/experience to be considered.

  • At least 18 months experience in a 2nd Line support position

  • A Full UK driving Licence is essential as part of the role will be visiting customers on-site

  • Active Directory

  • Group Polices

  • Windows Operating systems (preferably Windows 10)

  • Knowledge and experience of Windows Servers 2008/2012/2016

  • Any networking skills would be preferable

  • Veeam – preferable

  • VMware or Hyper-V (preferable but not essential)

In return, you will join a fun, dynamic team who work collaboratively and support each other. They want to work with outgoing people so it is essential that you can demonstrate confidence and a friendly approach.


This is an amazing opportunity for a 2nd Line engineer to join a forward-thinking organisation where you will have the opportunity to learn from more experienced engineers. The position is also varied which means you will gain exposure to different technologies and deal with a wide range of IT issues.


If you have worked in an MSP environment, this would be a huge advantage. However, as long as you have most of the technical skills listed above, have the right attitude and experience in a 2nd line role, then please apply.

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