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3rd Line Support Engineer

Updated: Mar 14, 2019


Job reference - 179

Location - Egham, Surrey

Job type - Permanent

salary - £40,000

Date posted - 01/03/2019


An AMAZING opportunity has become available for a bright 3rd line support engineer to join a dynamic and vibrant team based in Egham, Surrey. Due to continued growth and progression, a well-established Managed Service Provider (MSP) is now on the lookout for an experienced IT engineer to join their business.


Salary - Circa £40,000+Laptop+phone+benefits


As a 3rd Line support engineer you will have the following skills/experience;

Excellent knowledge of Office 365 and Azure virtual servers, be MCITP (MCSE) 2012 certified and will have the following;

  • Full UK Licence 

  • Advanced understanding and troubleshooting of Windows servers 2008-2016

  • Advanced Knowledge and experience with Windows Operating systems 7 & 10

  • knowledge of servers including HP, Dell & NAS Storage systems

  • Mobile phone support

  • Virtualisation

  • TCP/IP

Desirable skills for a 3rd line engineer;

- Sonicwall Firewalls

- Mimecast

- Sophos central AV products

- Veeam Backup

- Altaro Backup

- Anchor File Sharing Package


This role will involve travelling to customer sites to undertake installation projects and provide on-site support, so a full UK licence and car is essential. When in the office, you will be required to support/assist the helpdesk.


Key responsibilities for a 3rd line IT support engineer;

- installing, configuring, upgrading & troubleshooting desktops, laptops, hardware, and software

- installing, configuring, upgrading & troubleshooting windows servers 2008-2016

- installing, configuring, upgrading & troubleshooting Office 365

- Network and server administration

- Writing/updating user and system documentation


So, if you want to be part of a collaborative team who are going from strength to strength, then don't wait and apply now for more information!

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