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Account Manager

Job reference - 341

Location - Andover, Hampshire

Salary - up to £35,000

Job type - Permanent

Working Hours - Mon - Fri

A fantastic opportunity has arisen for an Account Manager to join a market leading company based in Andover, Hampshire.

We are seeking a motivated and enthusiastic Account Manager to support the Retail & E-Commerce team in the delivery of profitable and sustainable growth, through business and market analysis, helping launch new products, and understanding customer data to drive continuous improvements in quality, service, product range and customer experience, ultimately driving sales.

Key responsibilities for an Account Manager:

  • Supporting the development and delivery of a targeted commercial strategy to drive business opportunities across retail and e-commerce accounts

  • Working on specific customer projects that reinforces our strategic sales plan.

  • Any experience working in a manufacturing / retail / e-commerce environment will be a huge advantage.

  • Must have previous sales/Account management skills

  • Potential to develop further your category management skills, with the aim of eventually managing your own portfolio of accounts.

  • Business / Retail / Marketing degree (desirable but not essential)

  • Customer focused with the ability to work cross-functionally

  • Numerate, articulate, analytical, and can prioritise effectively

  • PC literate (outlook, word, excel etc).

  • Ability to develop an understanding of the company’s product offer

  • Ideally, sound commercial awareness who displays a good understanding of sales drivers in a Retail environment

This is an excellent opportunity to join a successful and established brand where customers and innovation are at the heart of the business.

Key responsibilities for an Account Manager:

  • Generate timely sales and promotional analysis, weekly reports to share insights with the Retail & E-Commerce team and Director

  • Monthly reports to feed into the Company Board Reports

  • Conduct market pricing reviews of products and categories to establish pricing and sales trends to feed into range review strategy

  • Create customer specific range gap analysis in preparation for range reviews and new projects required by the business and our customers

  • Develop an in depth understanding of key customer’s businesses, to ably support the team in any specific project requirements

  • Prepare information to support the annual and interim budget and forecast reports, utilising this opportunity to develop your forecasting abilities.

  • Monitor and manage Customer Reviews, enhancing the customer experience and positively increasing customer satisfaction

  • Utilise the Customer Review insight to pro-actively feed into the Incidence Rates process to flag up potential issues

  • Build your commercial awareness turning your Customer Review insight into new product proposals as part of the company New Product Development process, being part of a team that comes up with new and innovative product ideas

  • Support the company Digital Sales Strategy, optimising sales techniques on company websites and marketplaces both within the UK and Worldwide

  • Manage the Online range plan and product life cycles within the company Digital portfolio to ensure timely withdrawal of under achieving lines and replacement with new innovative products

  • optimise sales opportunities and manage inventory levels, both UK and Worldwide

  • Develop an understanding of Best Practise digital content to drive best in class customer communication resulting in increased sales and profitability

  • Prepare and present new ideas, range proposals and photo quotes to selected customers to support the joint business plans as part of your commercial development

So if you are looking for a varied role where you will be involved in Account Management, Sales, Marketing, and more, then please apply now!


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