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Cloud Administrator


A new and exciting opportunity has arisen for an administrator who has an interest in IT/Telecoms and is now looking to kick start their career in IT/Telecoms.

Key skills required for a Cloud Administrator;

  • Self-motivated, target-focused and target driven.

  • Excellent written and verbal communication skills.

  • Strong organisational skills.

  • Basic IT skills.

  • Outgoing, enthusiastic and energetic.

  • Customer service experience.

Key responsibilities for a Cloud Administrator;

  • To manage cloud post sales to installation.

  • Building the client on to the LG cloud portal based on the sales costings.

  • Quickly and effectively find accurate answers/solutions to the client’s queries.

  • Liaising with the client on a day to day basis.

  • Programme basic feature sets and ordering the handsets to locations specified.

  • Carry out handovers to the engineers to complete installation.

  • Develop a good understanding of the telecoms industry and products and services that we offer.

  • Demonstrate a knowledgeable understanding of the LG cloud system.

  • Liaising with the CRM team to add any additional licenses, services and hardware to LG cloud customers.

  • Liaising with billing to ensure any clients who no longer require LG cloud services are disconnected.

  • Ensure that when clients who no longer require LG Cloud, their licenses are returned to the portal and hardware returned when required.

  • Responsible for the administration of the portal.

  • Process all sales orders by placing kit orders with suppliers and updating customers.

  • Any other duties as required by your Line Manager or Company Director.

Benefits:

  • A competitive basic salary

  • Annual leave – 21 days, accumulating an extra day for each year completed

  • 4% pension contribution

  • Fun and vibrant working environment

  • Training

So, if you have excellent customer service and admin skills and have a genuine interest in IT or Telecoms then please apply now for more information!

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