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Customer Service Coordinator/Account Manager

Job ref - 419

Location - Stockbridge, Hampshire

Salary - £25,000 - £26,000 + bonus + life insurance

Job type - Permanent

Working Hours - Mon - Fri


A fantastic opportunity has become available for a Customer Service/Logistics Coordinator looking to join a forward-thinking business, based in Andover.

Key skills required for an Account Manager:

  • Great customer service skills.

  • Experience working in Logistics

  • Common sense approach to problem-solving

  • Able to prioritise effectively

  • Ability to calmly manage operational issues as they arise

  • Ability to work both independently and as part of a small team

  • Excellent all-round communication skills

  • Well organized and comfortable managing multiple projects simultaneously

  • Comfortable representing the company externally

  • Be quick thinking and able resolve problems with enthusiasm

  • Able to come up with new ideas / ways of working and implement them.

  • Strong desire to learn, grow, and succeed.

  • Use of excel word and MS office

Key responsibilities for a Customer Service Coordinator:

  • Engage with customers to organise and support deliveries of fuel.

  • Effectively managing customer expectations in line with achievable operational service levels

  • Work with haulage contractors to arrange collections and deliveries.

  • Reconcile fuel movements, ensuring an audit trail from fuel terminal to client site

  • Develop strong working relationships with key staff at terminal operators, haulage companies and customers.

  • Ensure a high level of customer service.

  • Be a day-to-day face of the company for our client base.

So, if you are an Account Manager or Customer Services Coordinator and are looking to join a business that looks after its staff and is continuing to grow year on year, then please apply now!


*In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with Judge Recruitment for as long as is necessary to process your application. Please see our Privacy Notice on our website for more information.*

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