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Head of Change


Job reference - 212

Location - Salisbury

Salary - up to £75,000 + Benefits

Job type - permanent

Date posted - 22/07/2019


An amazing opportunity has arisen for a Head of Change professional to join a well-regarded insurer, based in Salisbury.


This role will suit someone who has excellent knowledge/experience in the following; Project Management, Leadership, Stakeholder & Change management experience (ideally in the insurance/financial services sector).


The successful Head of Change professional will have the following skills/experience;

  • Used to working on both medium and large-scale projects

  • Understands day-to-day operational processes, for both the internal business teams and external customers

  • Strong lead, prepared to challenge where necessary

  • Experience dealing with senior stakeholders and managing expectations

  • Excellent Microsoft Excel skills, to analyse information such as transactions, and customer behaviour, to help identify opportunities and make recommendations

  • Experience with data and trend analysis, understand the drivers behind the business and the need for change

  • Highly proficient in PowerPoint, to convey and communication updates, options and recommendations, to department leads and senior management

  • Analysis experience, working within the financial sector

  • Previous experience analysing customer journey processes and improvements, e.g. customer portals, digitisation, mobile applications, etc.

  • Attention to detail

  • Ability to work collaboratively in a team environment

  • Excellent written and verbal communication skills

  • Problem solving ability

  • Ability to motivate and enthuse team members

  • Well organised, enthusiastic and self-motivated

  • Worked within an agile delivery environment

Desired skills for Head of Change;

  • Ideally, experience working within insurance on processes and solutions

  • Project management experience, ability to successfully manage multiple tasks

  • Ability to be proactive, without direct supervision & can work well as part of a fast-paced team

So, if you are looking to expand your current knowledge/experience in the insurance/financial services sector or are looking to take the next step in your career with a company who puts their staff first, then please apply now for more information!

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