ICT/IT Field support engineer

Job reference - 198

Location - Ringwood, Hampshire

Salary - £24,000

Job type - Permanent

Date posted - 26/04/2019

ICT Support engineer

This is a fantastic opportunity for an ambitious IT support engineer who is looking to develop his or her skills in a dynamic environment, supporting ICT in an Education environment. The opportunities to grow your career within a rapidly growing multi faceted technology company are outstanding.

We believe that people skills are just as important as technical skills, so we are not looking for technical experts who want to sit in a dark room. We need people who can communicate well with our customers and who can explain technical issues in very simple terms. We need people whose values fit with our own ‘friendly’ values!

The role of ICT support engineer will encompass providing onsite and remote ICT support to busy educational establishments across the South East, supported by our First and Third Line Teams.

Key skills required for an IT support engineer:

·Excellent communication skills (telephone and face to face).

·Being able to communicate in ‘plain English’ is at least as important as good technical skills

·Previous experience in first or second line IT Support

·Experience working with Windows Server and Desktop Operating Systems

·The ability to learn quickly – we don’t expect you to be an expert now, but we want you to become one quickly!

·A self‐starter who is comfortable working alone or within a team

·A trust worthy individual who is not afraid to ask for help if needed.

·Prepared to be flexible and open‐minded about all aspects of the job

·Driving license essential

So, if you want to join a well-established organisation who invest in training their staff, then please apply now!