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Location - Andover, Hampshire
Salary - up to £24,000 + benefits
Job type - Permanent
Reference - 235
Date posted - 19/11/2019
A fantastic opportunity has become available for an experienced IT support engineer to join a well-established organisation based in Andover, Hampshire.
Salary - Circa £24,000 + benefits
As an IT support engineer it is essential that you have the following skills/experience to be considered;
Detailed working knowledge of Computer hardware
PC Setup/Configuration/troubleshooting
Windows 7/8/10
Windows Server 2008/Server 12 R2
Microsoft Exchange 2010/ Public Folder Management
Microsoft Office 2010 & Office 365
Active Directory
VPN
RAID knowledge
Working knowledge of the following protocols: DNS, DHCP, TCP/IP, FTP, SSH, Subnets, Default Gateway.
Working knowledge of Switches, Wireless Access points/controller, routers, and Firewalls
SonicWALL devices
Problem solving & the ability to work well with others
Key responsibilities for an IT support engineer;
Maintaining a high degree of customer service for all support queries from 1st line to 3rd line support.
Escalating more complex calls to the relevant internal/external IT support
The day to day running of Microsoft servers, exchange, linux server and company network
Setting up new equipment including Servers, Switches, PC’s, Laptops, Tablets and Phones, etc for office based staff and VPN users
General maintenance & Security of peripheral devices, escalating issues to external support where necessary
Maintaining inventories of IT equipment
Sourcing new/replacement IT hardware/software with suppliers.Administration/Involvement of setting up new/existing external IT supports contracts.
Involvement in IT projects, Budgets and any other IT activities as required.
So, if you would like to be part of a small IT support team within a well-established organisation where you will have the opportunity to gain exposure to different technologies, then please apply now for a confidential chat.