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Job reference - 186
Location - Fareham, Hampshire
Salary - Circa £16,000
Job type - Permanent
Date posted - 27/03/2019
A fantastic opportunity has become available for a junior IT helpdesk engineer to join a growing organisation based in Fareham, Hampshire.
Working hours: Monday to Friday 8:30 – 17:30
Location: Fareham
The ideal Service Desk Analyst will have a willingness to learn and expand their skills and knowledge within the IT and Telecoms sectors. We advocate an open, friendly learning environment and this is a fantastic opportunity to start your career in this sector.
The Helpdesk Analyst should have/be:
Strong communication skills (both written and verbal) with the ability to establish long-lasting rapport
Strong problem solving and troubleshooting skills
Reliable and punctual
Proactive – always a step ahead, preparing in advance and not leaving things to the last minute
Positive attitude – acting calmly and positive at all times
Demonstrate initiative
Professional attitude
In order to deliver the products, we offer, we are looking for someone who can excel in the following areas:
Fantastic customer service skills
Good troubleshooting skills
Working as part of a team
Managing own workload
Creating and updating documentation
Communicating across the wider business and externally with providers
A driving license is essential, as the role may include some travel to customer sites and company data centres.
My client is a growing Managed Services Provider providing Cloud services and Hosted Solutions for re-sellers. They are seeking an enthusiastic 1st Line Service Desk Engineer to expand their team. We are looking for someone with an interest in working in a fast-paced help-desk environment, looking to get into the IT industry.
If you would like the opportunity to kick start your career in the IT industry with a well-established company, then please apply now!