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National Account Manager

Job reference - 450

Salary - up to £50,000 + performance related bonus + company car + Pension Scheme + Share-Save scheme + Private Health Cover + Employee Life Assurance Policy + Mobile Phone, Laptop, and Home Office setup provided

Location - Hybrid working - 2 days in Andover, Hampshire, and 3 days from home.

Job type - Permanent

Working Hours - Mon - Fri


A fantastic opportunity has become available for an experienced National Account Manager to join a well-established business, based in Andover.

A market-leading company is looking for a motivated and experienced National Account Manager to manage a portfolio of key UK customers, through building and maintaining strong relationships to deliver profitable and sustainable growth.

You will be accountable for leading the development and delivery of a targeted commercial strategy to drive business opportunities across a selection of key customer accounts, as well as seeking new opportunities identified through a strategic sales plan.

We are seeking a dynamic, customer focussed, commercially astute, professional NAM or SNAM with experience in driving profitable growth within the Retail sector. This is an excellent opportunity to join a successful and established brand where customers and innovation are at the heart of the business.


Key skills required for a National Account Manager:

  • Minimum of 5 years working in a sales and or marketing environment supplying the retail sector – DIY, Grocery, Department Stores, and the High Street chains

  • Strong relationship-building and Account Management skills

  • Clear and proven record of success in delivering targets

  • Demonstrate sound business acumen and commercial awareness

  • Display a good understanding of sales drivers in a Retail environment

  • Customer focussed relationship builder, influencing both internal and external stakeholders

  • Excellent negotiation skills

  • A team player with strong interpersonal skills

  • Strong and confident presentation skills

  • Numerate, articulate and detail orientated with the ability to analyse and prioritise effectively

  • PC literacy – Excel, Word and Powerpoint

Key responsibilities for a Senior National Account Manager:

  • Responsible for the planning, management and delivery of effective sales strategies that meet revenue and profit targets across your portfolio of customers.

  • Work with the Director to develop trading strategies through the creation and sell in of joint business plans to achieve annual fiscal targets and long-term objectives as set by the business.

  • Effectively co-ordinate cross-functional plans to deliver business objectives aligned to customer joint business plans.

  • Demonstrate an in depth understanding of the customer’s business, including the operating systems, processes and requirements of the individual Accounts.

  • Create, build and maintain cross-functional relationships acting as the conduit between the customer’s business and our team.

  • Negotiate and manage pricing and trading agreements to deliver annual profitability targets.

  • Leverage relationship, product breadth and insight to develop new opportunities for incremental contribution within your customer base.

  • Work proactively to identify gaps within annual business plan and develop gap fill plans accordingly.

  • Generate timely reports based on analysis and insights, utilising the information to drive continuous improvement and increase sales.

  • Prepare annual and interim budget and forecast reports.

  • Manage product life cycles within the Accounts to ensure timely withdrawal of under achieving lines and replacement with new or alternative products.

  • Prepare and present new ideas, range proposals and trading plans to customers to support the joint business plans.

  • Monitor account specific stock levels to ensure volumes reflect forecast demand requirements.

  • Maintain detailed records of Account communications.

  • Monitor Account payment performance and assist in dispute reconciliation.

So, if you are an experienced National Account Manager or a Senior National Account Manager, and have exceptional account management skills within the retail sector, then please apply now!


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