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3rd Line Support/Service Delivery Engineer

Updated: Dec 8, 2022

Job reference - 448

Job type - Permanent

Location - Bristol

Package of £60,000

Working hours - 37 hours per week (Mon - Fri)

An exciting opportunity has become available for a 3rd Line Support Engineer, to join a forward-thinking Managed Service Provider, based in Bristol.

Key skills required for a Project Engineer;

  • Experience managing/leading projects

  • 3rd Line support or technical consultant experience

  • Pre-sales experience

  • Experience of working, deploying and maintaining the following:

  • Microsoft server operating systems

  • Microsoft Exchange

  • Microsoft Active Directory

  • VMware and/or Microsoft Hyper-V (VMware preferred)

  • Microsoft Office 365

  • Veeam Backup & Replication

  • Microsoft Windows Desktop Operating Systems

  • Experience of working in an MSP environment

  • Experience of configuring and supporting network devices such as Firewalls and Switches

  • Good understanding of principles of ITIL Framework

  • Full UK Driving Licence

As a 3rd Line Engineer, you will have experience with SOME of the following technologies:

  • Veeam Cloud Connect

  • Microsoft Remote Desktop Services

  • Citrix XenApp/XenDesktop

  • Veritas (Symantec) Backup Exec

  • Symantec Endpoint Protection

  • Fortinet Firewalls

  • HPE/Dell SANs

  • HPE Server Hardware & Switches

  • Office 365 Migrations

  • N-Able RMM

  • PowerShell scripting

  • Citrix CCA

  • Microsoft MCP

  • Knowledge of iOS and Android devices

  • Good communication, documentation and customer service skills

The role involves being on-call but this is shared amongst the team and is likely to be 1 in 4. Regardless if you receive a call or not, you still get paid the on-call allowance and it is a good increase on the basic salary.

So, if you are a 3rd Line Project Engineer with the above skills and are looking to join a business that is continuing to grow, then please apply now.

*In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with Judge Recruitment for as long as is necessary to process your application. Please see our Privacy Notice on our website for more information.*


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