Shop Account Manager

Job reference - 325

Location - Andover, Hampshire

Salary - up to £27,000 + bonus + free parking

Working Hours - Monday - Friday (07:00 - 16:30)

Job type - Permanent

A fantastic opportunity has become available for a Shop Manager to join a forward-thinking business in Andover, Hampshire.

This is an amazing opportunity to join a family run business that is going from strength to strength. The Shop Manager role would suit someone that has worked in a similar role and dealing with customers face to face.

Key skills required for a Shop Manager:

  • Experience working as a Shop Manager or similar

  • Excellent customer service skills as you will be dealing with customers face to face

  • Raising quotes for customers

  • Used to updating systems with customer information

Key responsibilities for a Shop Manager:

Serving customers (including giving advice/recommendations, working out required quantities of materials, dealing with any returns & ensuring every customer goes away having experienced fantastic customer service)

  • Contact operations team to arrange for shop orders to be picked for the customer on site

  • Work closely with key accounts to maintain and grow their business

  • Raising quotes for customers that come into the shop or liaising with the customer service team to raise the quotes for them.

  • Keeping the CRM updated following customer contact

  • Following up quotes & processing orders

  • Ensure the shop & shop frontage is kept clean & tidy as well as regularly updating/refreshing the displays with relevant seasonal products/promotions

  • Liaising with operations regarding deliveries for customers & contacting customers regarding the delivery if required

  • Take payment for cash sale deliveries

So, if you are a Shop Manager and would like to be part of a growing business that puts its staff first, then please apply now.


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