top of page
Search

Technical Account Manager


Job reference - 482

Location - Bristol + hybrid working

Salary - circa £40,000

Job type - Permanent

Working Hours - Mon - Fri


An exciting opportunity has become available for Technical Account Manager to join a reputable and forward-thinking MSP, based in Bristol.


Key skills required for a Technical Account Manager:

  • 2+ years experience as a Technical Account Manager, 2nd/3rd Line Project Engineer, or similar, within an MSP environment.

  • You will be the primary point of contact for clients, so you will need to have excellent communication and technical skills.

  • Must be enthusiastic, and confident, and have the ability to build strong relationships will people at all levels.

  • Demonstrable experience delivering excellent customer service and managing technical accounts.

  • Knowledge and understanding of best practices for service management.

  • Ability to define and deliver a strategic vision for technical account management.

  • A full UK Driving Licence is essential as travel to meet with clients will be required.

Key responsibilities for a Technical Account Manager:

  • Manage technical accounts for clients, including regular communication, updates, and reporting.

  • Deliver excellent customer service and successfully grow customer account spend through proactive and reactive selling.

  • Provide technical support to clients, resolving technical issues and managing expectations.

  • Collaborate with the sales team to support the onboarding of new clients and identify new business opportunities.

  • Manage projects for clients from inception to completion, ensuring they are delivered on time, within budget, and to a high standard.

  • Identify areas for service improvement and make recommendations to the management team.

  • Maintain and update client documentation, including technical plans and reports.

  • Attend client meetings and provide technical expertise and advice.

  • Stay up-to-date with industry trends and new technologies.

So, if you are a Technical Account Manager, 2nd/3rd Line project engineer, or similar, have the above skills, and want to be part of a growing business then please apply now!


*In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with Judge Recruitment for as long as is necessary to process your application. Please see our Privacy Notice on our website for more information.*

17 views

Recent Posts

See All

Health & Safety Administrator

Job reference - 528 Job type - Permanent Location - Andover Salary - up to £32,000 + bonus Working Hours - Mon - Fri An exciting opportunity has become available for a Health & Safety Coordinator to j

Supply Chain Planner

Job reference - 527 Location - Andover, Hampshire Salary - £25,000 - £30,000 work from home 1 day per week Job type - Permanent Working hours - Mon-Thu 8:30am to 5:15pm & Fri 8:30am to 4:00pm A fantas

CCTV/Cabling Engineer

Job reference - 526 Location - (Covering mainly Hampshire, Dorset, London, and Midlands). Salary - up to £34,000 Job type - Permanent Working Hours - Mon - Fri An exciting opportunity has become avail

Comments


bottom of page