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2nd Line IT Field Engineer


Job reference - 451

Location - we are seeking x3 engineers. 1 engineer to be based in SE London, one in central Kent, and another located near Tunbridge Wells.

Salary - up to £38,000 + benefits

Working Hours - Mon - Fri (08:45 - 17:15)

Job type - Permanent


An exciting opportunity has become available for an IT Field Engineer to join a well-regarded business where you will be responsible for supporting their clients in the London area.


**Our client is considering IT Engineers from a Senior 1st Line level to Senior 2nd Line**


Key skills required for a 2nd Line Field Engineer:

  • A Full UK Driving Licence is essential

  • Demonstrable experience as a Senior 1st Line or 2nd Line IT Engineer

  • Any experience working out in the field would be a huge advantage but this is not essential.

  • Windows Server 2003-2019

  • Windows Desktop XP-10

  • Hosted Desktop and Cloud computing

  • Terminal server farm setups

  • Office 365 tenant setup and administration

  • VMWare/Hyper-V administration

  • Strong networking capabilities (DNS, routing, switching etc)

  • VoIP knowledge, preferably 3CX

  • Any experience working for a Managed Service Provider would be hugely beneficial but it is not essential

Key responsibilities for an IT Field Engineer:

  • Become an experienced member of the Field Engineer team, performing on average around 4 site visits per week

  • To support the technical helpdesk as and when required by the business

  • Represent the Company in a positive way, by engaging well with customers, being well-presented at all times, and demonstrating a positive work ethic

  • Thrive on imparting your technical knowledge to others by helping them where needed and creating documentation to support others in the form of Knowledge Base articles

  • Bring an in-depth knowledge of Windows technologies, such as Windows Server and Desktop operating systems

  • Demonstrate a logical and methodical approach to troubleshooting, thinking outside the box to reach the best resolution

So if you are an IT Field Engineer or are an IT Service Desk Engineer and are looking to expand your skills and knowledge further within the IT industry then please apply now! *In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with Judge Recruitment for as long as is necessary to process your application. Please see our Privacy Notice on our website for more information.*

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