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2nd Line Support Engineer

Updated: Feb 8, 2021

Job reference - 268

Location - Bristol

Salary - up to £27000 + use of company pool car

Job type - Permanent


2nd Line Support Engineer/IT Support

A fantastic opportunity has arisen for an enthusiastic 2nd line support engineer to join a niche Managed Service Provider, based in central Bristol. 


As a 2nd Line/Technical support engineer you will have the following skills/experience to be considered.

  • At least 2 years' experience in an IT support/2nd Line support position

  • A Full UK driving Licence is essential as part of the role will be visiting customers on-site

  • Active Directory

  • Group Polices

  • Windows Operating systems (preferably Windows 10)

  • Knowledge and experience of Windows Servers 2008/2012/2016

  • Any networking skills would be preferable 

  • Veeam – preferable

  • VMware or Hyper-V (preferable but not essential)


If you have worked in an MSP environment, this would be a huge advantage. However, as long as you have most of the technical skills listed above, experience in a 2nd line role and the right attitude, then please apply. 


In return, you will join a fun, dynamic team who work collaboratively and support each other. They want to work with outgoing people so it is essential that you can demonstrate confidence and a friendly approach. The position is also varied which means you will gain exposure to different technologies and deal with a wide range of IT issues.


This is an amazing opportunity for a 2nd Line engineer to join a forward-thinking organisation where you will have the opportunity to learn from more experienced engineers.

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