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Deskside Engineer

Job reference: 104


Date: 4th April 2018

Location – Bristol

Budget up to £25,000

Position Type: Permanent


Job description


A fantastic opportunity has arisen for a deskside support engineer to join a well-regarded company based in Bristol.

The Deskside Support Engineer is required to provide software support and hardware support, both remotely and at the desk-side on IT products within the required Service Level Agreement (SLA).

Knowledge, Skills, Experience

  • Strong product related technical background

  • Excellent Knowledge of Windows 7, Office 2010 and above

  • SCCM knowledge

  • Manual installations, handovers and user end-training

  • Must be willing to undergo and be eligible for SC Clearance

  • A good understanding of VoIP [Voice over IP] telephony concepts

  • VPN/Wireless knowledge

  • A good understanding of Microsoft Active Directory technologies

  • A good understanding of Microsoft Exchange messaging products in an AD environment

  • To work as a member of the team to provide the most effective method of service delivery

  • To cover any IT related tasks when required within the scope of the contract

  • VIP/Exec support

  • Knowledge of basic printer maintenance

  • Ability to drive - Driving License

  • Proven product related technical skills

  • Solid understanding of other technical areas

Please apply now for more details!

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