top of page
Search

Technical Account Manager


Job reference - 368

Location - Kent

Salary - £32,000 - £40,000 + Benefits

Job type - Permanent

Working Hours - 08:45 - 17:15


A fantastic opportunity has become available for a Technical Account Manager to join a forward-thinking business, based in Kent.

Key skills required for Technical Account Manager:

  • Demonstrable experience managing customer accounts and acting as a point of escalation.

As a Technical Account Manager, you will have knowledge of most of the following technologies:

  • Windows Server 2003-2019

  • Windows Desktop XP-10

  • Hosted Desktop and Cloud computing

  • Terminal server farm setups

  • Office 365 tenant setup and administration

  • VMWare / Hyper-V administration

  • Networking capabilities (DNS, routing, switching etc)

  • VoIP knowledge, preferably 3CX

  • Some experience of IT project management would be useful.

Key responsibilities for a Technical Account Manager:

  • Be responsible for a number of customer accounts, for which you will be the dedicated TAM and provide strategic planning for their IT needs.

  • Take ownership of the accounts allocated to you and demonstrate outstanding customer service.

  • Support colleagues across the business who will draw upon your knowledge of your customer accounts, seeking guidance on appropriate resolution.

  • Maintain good working knowledge of company services to seize opportunities, increasing and improving the customer’s products and services.

  • Demonstrate a general understanding of project management, leading on some aspects the relevant project plan. This may include: Planning and scoping, Sourcing, Deployment and integration, Maintenance and review, seeking support from the Sales Director, as required

  • Competently onboard new customers and ensure the transition is effective and efficient.

So, if you are a Technical Account Manager with the above skills and are looking to join a collaborative team and work in an upbeat environment then please apply now.

36 views

Recent Posts

See All

Customer Service Manager

Job reference: 532 Location: Andover, Hampshire Salary: £30,000 Job type: Permanent Working Hours: Mon - Fri An exciting opportunity has arisen for a Customer Service Manager to join a well-establishe

Junior Finance Assistant

Job reference: 531 Location: Andover Job type: Part-time (Permanent) Working hours: 30 hours per week Salary: £20,000 An exciting opportunity has become available for a Junior Accounts Assistant to jo

2nd Line Support Engineer

Job reference - 530 Location - Bristol + Hybrid working (2 days from home per week) Salary - £35,000 Job type - Permanent Working Hours - 5 days per week (including Sat and Sun but you can work from h

Comments


bottom of page